Patient Rights and Responsibilities

1- Right to Benefit from Health Services

• The patient has the right to benefit from health services in accordance with his needs, including activities to promote healthy living and preventive health services within the framework of the principles of Justice and Equity.

2- Right to Information and Request Information

• Sick; He/she has the right to request information verbally or in writing about how and under what conditions he/she can benefit from health services.

3- The Right to Choose and Change the Health Institution and Personnel

• Sick; He/she has the right to choose the health institution and organization and to benefit from the health services provided in the health institution he/she chooses, provided that the procedures and conditions stipulated by the legislation to which he/she is subject are complied with.

4- Respect for Privacy and the Right to Request It

• Sick; has the right to request that medical evaluations regarding his health condition be carried out confidentially.

5- Right to Request Determination of Priority Order

• The patient has the right to request that his priority be determined objectively and based on medical criteria. Elderly and disabled patients have the right to priority when receiving health care.

6- Right to Diagnosis, Treatment and Care in accordance with Medical Requirements

• The patient has the right to request diagnosis, treatment and care in accordance with the requirements of modern medical knowledge and technology.

7- Right to Medical Attention

• Health Personnel gives the patient the medical attention required by the situation. Even if it is not possible to save the patient’s life or protect his health, it is imperative to try to reduce or relieve his suffering.

8- Right to Review Medical Records and Request Correction of Records

• Sick; may examine and obtain a copy of the files and records containing information regarding his/her health status, directly or through his/her attorney or legal representative. These records can only be viewed by those directly involved in the patient’s treatment.

9- Right to Consent

• Sick; The patient has the right to participate in the treatment by giving informed consent before any surgery or treatment.

10- Right to Refuse and Stop Treatment

• Sick; Except for legal and compulsory cases, the patient has the right to refuse and request the cessation of the treatment planned or being applied to him, with the responsibility of the negative consequences that may arise.

11- The Right to Ensure Security

• Sick; Everyone has the right to expect and want to be safe in healthcare institutions and organizations.

12- The Right to Fulfill Religious Obligations

• A religious officer who is in line with their religious beliefs is invited upon request, in order to give religious advice to patients and support them spiritually, provided that they do not cause disruptions in the institution’s services, do not disturb others, and do not interfere in any way with the medical treatment organized and carried out by the staff. Religious books are available to the patient rights unit upon request. is delivered to patients.

13- The Right to Respect for Human Values

• Sick; He/she has the right to receive health care in health institutions and organizations that befits human dignity, where all necessary hygienic conditions are met, and where noise and all other disturbing factors are eliminated.

14- Right to Have Visitors/Companions

• Sick; Depending on the working procedures and principles of the health institution and organization, the patient has the right to have a companion or visitor, to the extent required by the patient’s health condition, as permitted by the legislation and facilities of the institution, upon the approval of the doctor responsible for the treatment.

15- The Right to Take Protective Measures

• Sick; has the right to receive (see) appropriate service (treatment) to protect against disease.

16- Right to Quality Standards

Every individual has the right to benefit from high quality healthcare services within the scope of compliance with strict standards and specifications.

17- The Right to Avoid Unnecessary Pain/Suffering and Distress

• Every individual has the right to be protected from pain and suffering to the extent possible at all stages of his or her illness.